What Putting Patients First Really Looks Like

May 16, 2019  |  By Elise Hamann

Originally published in the May 2019 issue of Harvard Business Review

put patients firstGhazala Q. Sharieff offers great insights in this article published in Harvard Business Review. She contends, To improve patient experience, health care needs a culture change from one where we too often treat patients as though we are doing them a favor to a culture that places their needs at the center of everything we do.”

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Related: Your Secret Weapon to Create Better Outcomes for Patients? Survey Them!


Topics: Industry News